WHY? 

Tourists typically use much more water than local residents, in some destinations, 3-4 times more per night. In places already experiencing water stress, this can lead to uncomfortable contrasts: local communities may face restrictions or shortages, while hotels continue to top up pools, water gardens, and wash large volumes of towels and linens every day. At the same time, hotels themselves are also feeling the strain, with rising costs, unreliable supplies, and tighter rules on how much can be used, and for what.

A lot of everyday operational routines still use fresh water to flush toilets, hose down outdoor areas, keep lawns green, simply because that’s how it’s always been done, whereas if planned well, rain and grey water can be captured for these applications reducing the consumption of fresh water.  But it’s not just the technical solutions that can make a difference.  Simple changes to processes and standard operating procedures, staff training and communication with guests also plays a large role, as does being mindful of hidden water footprints in things like the food that is purchased for hotels. 

How to use this toolkit

This toolkit has been created to help accommodation providers explore some simple but important questions: Where is water being used? What can we do differently? And how can we get staff and guests on board?

It’s built on real experiences from hotels we’ve worked with, the challenges they’ve faced, the solutions they’ve tried, and what’s actually worked on the ground. You’ll find practical actions for the short, medium and long term, covering everything from housekeeping and kitchens to food & beverage, guest experience and technical services. We’ve also included best practice case studies, downloadable checklists, and SOPs that you can adapt to fit your own operation, all backed up with the reasons why these changes matter.

Because every drop really does count, and the decisions we make now can have a lasting impact, both today and in the future.

Sources: Wikipedia, World Economic Forum