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In many instances, single-use items are “perceived” to provide higher standards of hygiene and safety, but this is often not the case. For example, the World Health Organisation openly recognizes that the use of single-use gloves can lead to an even higher risk of spreading infection because they give a false sense of reassurance, and they advise against the use of gloves in most circumstances.
These Standard Operating Procedures have been created together with the technical insight of health and safety experts at Intertek Cristal and include step by step instructions that can be followed so that reusable and refillable alternatives can be implemented safely.
It is recommended that any changes are supported with positive customer communications, and that any customer-facing staff are trained so that they are able to deal proactively and professionally with any concerns raised by guests.
STANDARD OPERATING PROCEDURES GENERAL
Standard Operating Procedure for hand washing and sanitising
Standard Operating Procedure for reusable gloves
STANDARD OPERATING PROCEDURES FOR F&B PROCESSES
Standard Operating Procedure for reusable cups and glasses
Standard Operating Procedure for reusable containers
Standard Operating Procedure for coffee capsules
STANDARD OPERATING PROCEDURES FOR HOTEL OPERATIONS
Standard Operating Procedure for hygienic refills
